Help, my deodorant is stuck! -If the deodorant is hard to push up or stuck and won't budge try these following steps.
1. With the lid on roll the deodorant on a hard surface, this should loosen the deodorant from the inner lining of the tube and be able to push up.
2. If the deodorant is particularly tricky to get out even after rolling it on a hard surface, tip the tube upside down with the lid on and push with both thumbs on the base of the tube to release it. It should work now.
Will my armpits need to detox when I switch to a natural deodorant?
In short, probably yes. Here is a brief rundown of what to expect if you have just given up your commercial antiperspirant.
Using a natural deodorant can take up to 4 weeks to be effective, especially if you have been using a commercial antiperspirant. This is how the transition phase usually works:
Week 1 - At first all goes well.
Week 2 - Armpit bacteria begins to change, you may notice armpit odour. Most people give up at this stage thinking it isn't working. But be patient.
Week 3 - Armpit bacteria begins to re-balance.
Week 4 - You should be fully adjusted now.
Each stage of the detox may vary depending on your body's chemistry and the different stages you are going through in your life. ie: adolescence, pregnancy, diet etc.
Help, I push up to much deodorant and it won't go back down! If you push up too much don't use your hand to push it back down just tap the bottom of the tube on a hard surface until it goes down the the size you want.
My product has a hole or crack in it, why?
Its physics, baby! Our products are hot poured and when they start to cool the mixture pushes itself to the outside of the tube making a hole in the middle. But don't worry we weigh every product to make sure you have the right amount in it. These holes don't affect the efficiency of the product, it just makes it perfectly imperfect!
My deodorant has white speckles on the top - has it gone off?
No not at all - its just the magnesium powder coming to the surface. It will still be super effective.
How much should I apply?
Only a little product is needed for it to work effectively. Plus as a bonus you'll use less and won't be tempted to apply it too heavily.
My stick is lose in the tube and keeps falling down!
Cardboard paper tubes expand and contract in different weather situations so sometimes it might be annoying that your lip balm/lotion keeps falling back into the tube but just use your finger inside the tube to hold it in place. Its not a big deal especially knowing less plastic is going to landfill - yippee!
How long will the stick last on my skin?
They should last all day (about 12 hours) but everyone's body chemistry is different so these times could differ from person to person. Don't feel bad about needing to re-apply if you need to. At least you know you are not putting toxic chemicals onto your skin.
Can I put the deodorant in other sweaty places?
Yes, it can be used under the breasts just the same way as under the armpits. It can be used on feet but we have a better solution for this and that's the foot stick as it's much drier texture and it won't cause your feet to slip and slide as much.
Do we test on animals?
No we don't, just willing humans. We are certified cruelty-free.
Do you use Palm Oil?
No we don't. Everything that is listed on the product is full ingredient list.
Is your packaging compostable?
Our packaging is 100% biodegradable and home compostable. Including our labels and shipping materials.
Where are the products manufactured?
All Raw Nature products are manufactured in Auckland, New Zealand.
Do you have a bicarb-soda free deodorant?
Yes, we do! Check out Vanilla + Cinnamon Deodorant and Scent + Bi-carb Free deodorant.
I've been using natural deodorant for a while and I don't smell as great as I did when I first started using it?
Sounds like you need to give your armpits a detox. Use a face mask in your armpits - we recommend a charcoal one as it draws any toxins/bacteria away from the skin. Use twice a week if really bad, otherwise once a month as maintenance should keep you smelling amazing!
Where can I buy your products from? I want to smell them in person.
Check out our list of stockists. If you need a stockist in your area and there isn't one listed, either reach out to your local shop to contact us or let us know at firstname.lastname@example.org and we'll hopefully see you in your area :)