Shipping & Returns
Shipping Costs - New Zealand
We deliver for free with every purchase over $50 (NZ only; not rural delivery)
NZ delivery for purchases under $50 is $6
Free NZ delivery for purchases over $50 (except rural & non local)
NZ delivery for Rural delivery is $7
New Zealand delivery times are from 2-10 days depending on location.
Australia - $15
Rest of World -$25
We deliver internationally, except Spain and Portugal. Delivery times vary from 8-10 working days depending on the country. International customers are responsible for any customs/tax payments in their local currency. We do not accept any issues with local customs/taxes, these are the customers responsibility.
Returns
If you are not happy with your purchase, provided the goods are unopened and unused you may return them for a refund or exchange within 14 days of receiving your order.
Due to the personal nature of our product, we do not have a ‘change of mind policy or dislike scent policy'.
Please note postage costs will not be refunded for the initial order or costs incurred returning the item to us.
If the goods are faulty we will reimburse you for any postage costs you incur returning the item/s back to us. Without exception, we will not accept returns on open or used items, unless the item is faulty.
If you are unhappy with your order, please contact us – because we only want you to be happy!